About Us

Mackay Shipment Ltd.

Mackay Shipment Ltd. is a UK-registered company specializing in international transportation of personal belongings for private clients. We offer a comprehensive range of logistics services for individuals relocating, studying, or temporarily residing abroad, as well as for those sending parcels to family members or business shipments.

Our operations cover shipments from and to the United Kingdom, including countries in the European Union, the USA, Canada, Australia, Asia, and the CIS. We provide turnkey logistics solutions — from initial consultation to final delivery at the recipient’s address.

What We Do

• International shipping of personal belongings, furniture, clothing, household appliances, and electronics

• Specialized transportation of jewelry, works of art, antiques, and collectibles

• Professional packing in compliance with international safety standards

• Full support throughout the shipping process — from documentation to tracking

• Cargo insurance (including mandatory insurance for valuable shipments)

• Customs clearance in compliance with export and import laws of the origin and destination countries

• Storage services in case of delays or temporary delivery restrictions

Transparency and Flexible Pricing

Pricing is calculated individually based on factors such as weight, volume, destination, urgency, and legal complexity of the route. We provide a full estimate before work begins, with no hidden fees or conditions.

Additional charges (VAT, customs duties, paid packaging, insurance) are agreed with the client in advance and reflected in the final invoice.

Compliance and Security

All our services comply with:

• The EU General Data Protection Regulation (GDPR)

• The UK Data Protection Act

• International transport regulations (Incoterms, IATA, CMR, etc.)

• Stripe and e-commerce platform rules

Our website operates under secure HTTPS protocol (SSL certificate), and all payments are processed via the secure Stripe platform.

We do not transport prohibited goods, and for high-value shipments, we require official proof of value, prepare declarations, and provide detailed client reporting.